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Why Internal Engagement is Key to Community and Business Success | Community ROI with Pat Cooney

In this episode, we discussed engaging internal teams in community activities to foster stronger relationships between staff and community members to drive engagement, retention, and revenue growth 🚀

"A community isn’t just for its members; it’s a bridge to the heart of your business."


"Every interaction in a community is an opportunity to build trust and loyalty."

"Your community is more than a space; it’s a driver of retention, expansion, and customer success."

"Real stories from your community are your most powerful sales tools."

"Every conversation in your community is a step toward customer satisfaction and business growth."

From this episode, you'll know:

👉 The importance of internal engagement in community success.

👉 How to align team contributions with community objectives without overwhelming them.

👉 How to tailor engagement approaches for individual team members.

👉 The role of community engagement in reducing churn and increasing customer retention.

👉 Why storytelling is crucial for community growth.

Choose the best platform to listen to this episode:

listen-on-spotify-button - Latino USA

Connect with Pat and Yurii here:

https://www.linkedin.com/in/thatpatguy/

https://www.linkedin.com/in/yurii-lazaruk-community-consultant/

And check if you are subscribed here 😉👇