Turning Community Engagement Into Cost Savings | Community ROI with Chris Catania

"Community isn't just about connection—it's about demonstrating real business impact and value, which is the key to long-term success."

"When you align community goals with business objectives, you transform from just a group of people to a powerhouse that drives growth and saves money."

"It's not just about the hard metrics; it's the stories that resonate, the human experiences that show leadership the true power of community."

"Turning a frustrated customer into a community champion is where the real magic happens—it's all about listening, engaging, and building trust."

From this episode, you'll know:

👉 How to align community goals with business objectives to drive growth and ROI.

👉 Actionable strategies for assessing the impact of community initiatives.

👉 Importance of storytelling in showcasing community success to leadership.

👉 Building relationships across departments to ensure community efforts are visible.

👉 Leveraging community feedback for continuous business improvement.

Choose the best platform to listen to this episode:

Connect with Chris and Yurii here:

https://www.linkedin.com/in/christophercatania/

https://www.linkedin.com/in/yurii-lazaruk-community-consultant/