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Transcript

How To Turn Community Engagement Into Business Impact | Community ROI with Katie Ryser

In this episode, we discussed how community teams can showcase their value and impact business success from measuring engagement metrics to collaborating across departments 🚀

" A big part of my job is analyzing and doing a lot of math, and that is absolutely necessary. It's profitable. It's a thing that you must do, whether you like it or not.

But at the end of the day, when we can connect those dots and say, this person was involved in the community, they are on our leaderboard, they are doing all of the things they are coming to events, they are participating in our forums, and because of that, they are moving our overall business forward, because we know how impactful that can be.

So once you can connect all of those dots and see that change in your business and in your company, that's the most inspiring thing"

From this episode, you'll know:

👉 How engagement metrics can directly influence business growth.

👉 Insights on collaborating with cross-functional teams to strengthen community impact.

👉 Why data integration between community platforms and business systems is crucial.

👉 How to communicate community value to stakeholders and leadership teams.

👉 How continuous evaluation helps pivot community strategies for better results.

Choose the best platform to listen to this episode:

listen-on-spotify-button - Latino USA

Connect with Katie and Yurii here:

https://www.linkedin.com/in/katie-z-ryser/

https://www.linkedin.com/in/yurii-lazaruk-community-consultant/

And check if you are subscribed here 😉👇