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Transcript

How Internal Communities Drive Business Success | Community ROI with Stephanie Nakano

In this episode, we discussed how to build internal communities that engage employees, collaborate with multiple teams, and demonstrate ROI through tangible and intangible value 🚀

"I’d rather hear criticism in private in the community than in public—it’s the quiet voices that often bring the most helpful feedback."

"Community isn’t just about gathering people; it’s about building an identity and a shared connection that fosters growth."

"Listening is the simplest yet most powerful step you can take to understand and amplify your community’s value."

"The return on investment in community work isn’t just profit — it’s being seen as indispensable, the go-to for insight and connection."

From this episode, you'll know:

👉 Strategies for creating safe and engaging internal communities.

👉 Importance of cross-functional partnerships for community success.

👉 Practical ways to report community ROI to executive teams.

👉 How to leverage community feedback for continuous improvement.

👉 Tips on building trust and inclusivity within employee communities.

Choose the best platform to listen to this episode:

listen-on-spotify-button - Latino USA

Connect with Stephanie and Yurii here:

https://www.linkedin.com/in/stephanieunakano/

https://www.linkedin.com/in/yurii-lazaruk-community-consultant/

And check if you are subscribed here 😉👇